Payment Terms, Refund & Cancellation Policy

Payment Terms

· Concerning any monetary exchanges conducted on the Megastar11 platform, including making an installment to take part in the paid variants of contest(s), players consent to be confined by the accompanying installment terms:

· The installment players make to take part in the contest(s) is inclusive of the selected expense for admittance to the Megastar11 services charged by Megastar11. Subject to these Terms and Conditions, all different sums gathered from the player(s) are held bonded (in escrow) until the winners, and associated rewards are determined.

· The Megastar11 platform holds various contests for which it claims all authority to charge a Platform Fee, which would be indicated and informed by Megastar11 on the Contest Page before a player joins such a contest. The Platform Fee and relevant expense consequently will be charged from the player's account alongside the participation fee for the contest. Megastar11 will give a receipt for any charge(s) to the player.

· The Player may take part in a contest wherein the player needs to contribute a predetermined amount towards the Prize Money Pool of such Contest. The Prize Money will be awarded to the winners of the contest after the conclusion of the contest according to the terms and conditions of the contest. For complete clarification, it must be noted that Megastar11 has no claim, share, or interest in this Prize Money Pool and that the platform just goes about as a middle person employed with gathering and disbursing the Prize Money Pool as per the contest's terms and conditions. The sum to be paid-in by the player towards the Prize Money Pool would likewise be charged from the player's account balance with Megastar11.

· Megastar11 grants players three kinds of accounts for the payment and receipt of money relative to any Megastar11 Services:

(a) Deposit Account

(b) Winnings Account

(c) Cash Bonus Account

· The player's rewards in any contest will reflect as credits in the Player's Winnings Account. For further clarification, it must be noted that under no circumstance will Megastar11 license the exchange of any amounts in the player's account to some other kind of account held by the player with Megastar11 or any third-party account, including a third-party bank account.

· Players will be required to dispatch the necessary amount to Megastar11 through the assigned payment gateway. The installment made will be credited to the player's account, and each time a player enters a contest, the relevant sum towards participation will be charged from the player's account balance. Megastar11 will initially charge the player's Cash Bonus Account (as per any guidelines or restrictions concerning the utilization of Cash Bonus recommended by Megastar11 and/or relevant at that time). After that, any outstanding amount of participation fee will be charged from the Player's Deposit Account, and after that, any outstanding amount of participation fee will be charged from the Player's Winning Account. If the amount remaining to be paid by the player according to such player's participation in any contest(s), the player will be taken to the assigned payment gateway to complete the payment. In the event that any amount added by the player through such payment gateway surpasses the remaining amount of the participation fee, the amount in excess will be moved to the player's 'Deposit' Account. It will be accessible for use in participation in any contest(s) or for withdrawal as per these Terms and Conditions. Charges from the 'Deposit' Account to enable a player's participation in a contest will be made and arranged by the date of credit of amounts in the 'Deposit' Account, and consequently, the amounts credited into the 'Deposit' Account earlier will be charged first.

· A Player will be allowed to pull back any amounts credited into his/her 'Deposit' Account under any conditions by reaching out to Megastar11 Customer Care. Any amount credited into a player's 'Deposit' Account must be used within the limit of 335 days of credit. In the event that any unutilized amount remains in the 'Deposit' Account after the expiration date, Megastar11 claims all authority to waive such unutilized amount, without obligation or responsibility to pay any remuneration to the player(s).

· Withdrawal of any amount from the player's credit standing in the Winnings Account is permitted by method of solicitation or formal request to Megastar11; however the same will happen automatically after the set wait period of 335 days from the date of credit of such amount in the player's Winnings Account. In either case, Megastar11 will commence an online exchange to the player's specified bank account on record with Megastar11 within an economically sensible timeframe. Such withdrawal(s) will reflect as a charge to the Player's Winnings Account. Megastar11 will not charge any handling expense for the online exchange of such amount from the Winnings Account to the player's ledger (financial details) on record with Megastar11. Players are suggested to take note they will be needed to give address verification papers and valid photographic ID for proof of address and identity so that Megastar11 customer support can proceed with the withdrawal request assuredly. The name referenced on the player's identity proof must be the same as given by the player at the time of enrollment on Megastar11; the same applies to the name and address existing in the player's financial records or bank account as given to Megastar11. If the player fails to provide his/her bank details to Megastar11, or the player fails to verify his/her player account with Megastar11, agreeable to Megastar11 and as per the platform's Terms and Conditions, Megastar11 will give such player a notice via email on the email address given by the player at the time of registration with Megastar11. The notification will be sent at least 30 days before the Auto Transfer Date, and in case the player misses/neglects/fails to verify his/her Player Account or to add a valid bank account to his/her Player Account before the Auto Transfer Date, Megastar11 holds complete authority to relinquish any amounts subject to withdrawal on the Auto Transfer Date. Inability to furnish Megastar11 with a legitimate ledger (financial details) or substantial ID records (agreeable to Megastar11) may bring about the relinquishment of any amounts subject to withdrawal as per this proviso (subsection).

· The Cash Bonus Account will contain amounts complimentarily given by Megastar11 to the player(s) for use in participation in any contest(s), and no player will be allowed to move or request the transaction of any amount into the Cash Bonus Account. The utilization of any amounts given and present in the Cash Bonus Account will be dependent upon the constraints and limitations, including the time in which such amounts must be utilized. The issuance of any amount to the Cash Bonus Account is dependent upon the sole prudence of Megastar11 and cannot be requested by any player as a uniform right. The issuance of any such amount by Megastar11 on any day does not qualify the player for requesting the issuance of such amount at any later period in time nor does it mean that the player will receive repeated complimentary amounts by Megastar11. Such player(s) might utilize the credit amount standing in the Cash Bonus Account only for setting off against the fee for participation in any Contest, as per these Terms and Conditions. The credit amount standing in such Player's Cash Bonus Account will not be transferable to any other account of the player, including the ledger (bank account) of such player, or of some other player or individual, other than as a component of the rewards of a player in any contest(s). In the event that the player ends his/Megastar11 account or MySkills terminates his/her record with Megastar11, all credit amount standings of such player in the Cash Bonus Account will come back to Megastar11, and the player will not have any privilege or interest for such amounts.

· Players agree that once they affirm an exchange on Megastar11, they will have to abide and make the payment for that exchange.

· The Player recognizes that exchanges on Megastar11 may take as long as 24 hours to process. Any amount paid or moved into the player's Deposit Account or Winnings Account may take as long as 24 hours to reflect in the player's 'Deposit' Account or Winnings Account balance. Correspondingly, cash charged from the player's Cash Bonus Account, Deposit Account or Winnings Account may take as long as 24 hours to reflect in the Player's Deposit Account or Winnings Account balance. Players give their consent to avoid raising any objection or complaint against Megastar11 in the event of any delay(s), including any lost chance to join any contest(s) or round(s) due to delay or postponement in crediting of payment amount into any of the player's accounts.

Refund Policy

At Megastar11, we believe in fairplay in terms of both the rules of the game and the money involved. We believe that you should be in complete and fair control of your money and that you ought to get it promptly whenever you want. For the same reason, we are working with the best banking and payment gateway accomplices to make payout disbursal to our users as easy and convenient as possible.

Nonetheless, all the discounts at Megastar11 are liable to the following conditions :

· Any payment, when confirmed, is conclusive and no retraction is admissible. However, Megastar11 may, at its sole and total discretion, grant a player to drop a payment and discount the sum paid under one or more of the following conditions:

a) If the player sends a formal request to Megastar11 from the registered email id to cancel a payment; or

· b) If the installment is made for participation in the paid variants of the contest(s), the retraction demand must be requested at least two days before the round (for which the installment is made) begins; Megastar11 will not be subject to refund or discount any amount after that.

· b) If the installment is made for participation in the paid variants of the contest(s), the retraction demand must be requested at least two days before the round (for which the installment is made) begins; Megastar11 will not be subject to refund or discount any amount after that.

· Some refunds, depending upon the process review conducted by the inner audit group, may take up to 2 working days to be processed.

· All rewards will be disbursed after deducting tax ("TDS") according to the Income Tax Act 1961. All winners will be given TDS declarations in such cases. The Winners will be liable for payment of any other applicable taxes, including, however not limited to, gift tax, annual income tax, etc.

· Megastar11 maintains all authority to alter these Payment and Refund terms and conditions anytime with no prior notice to the users or active players.